Thread: PLAYSEGA billing problem *THEY ARE MAKING PROGRESS!*

Hey guys,

So my account expired (It says it expired yesterday) so obviously i can't connect in-game, but when i log into PS it tells my that my subscription is active.

Ok. So. I go to renew my license, by hitting 'New Subscription'

And this is what i get:


Now..Pardon my skepticism, but even with BB's subscriptions ending i'm a little hesitant to purchase one of these.

Any ideas whats up?

EDIT: Updated the title for accuracy.


<font size=-1>[ This Message was edited by: Ryna on 2008-05-07 17:18 ]</font>

Is that the knowledge base thing? I submitted a question regarding it. Hope thats what you meant!

Stupid Sega...

welcome to my world >>

Yeah, i've got that Error 173 thing.
I'm wanting to re-subscribe but I get a message saying that I have to wait until my old subscription has a status of 'cancelled'
The problem is that my old subscription still has a status of 'pending cancellation', and I cancelled it on the 2nd of April -_-

On 2008-04-27 05:35, Totti wrote:
Is that the knowledge base thing? I submitted a question regarding it. Hope thats what you meant!

Stupid Sega...

"hey bob!"
"ya ted?"
"whats sega's failure rating?"
"its over 9000!"

On 2008-04-27 05:18, Totti wrote:
So my account expired (It says it expired yesterday) so obviously i can't connect in-game, but when i log into PS it tells my that my subscription is active.

I'm having this same problem. I changed the credit card, but that didn't work, so the only choice was to cancel the subscription.

It's still pending.

where can i mail sega.. ( same issue as wiz )

On 2008-04-27 11:09, Sasamichan wrote:

On 2008-04-27 10:22, erickarim wrote:
where can i mail sega.. ( same issue as wiz )

Use this form for any tech issues.
http://www.phantasystaruniverse.com/support_contact.php



<font size=-1>[ This Message was edited by: Sasamichan on 2008-04-27 11:09 ]</font>

DOES NOT HELP